Serving Injured Clients & Their Families Throughout Arizona
Do you have a case?
Call us today for a free consultation
Practice Areas Menu

Unrelenting focus on inadequacies at Phoenix VA facility

An Office of Inspector General (OIG) report stating that administrators at the Phoenix VA Health Care System's urology clinic didn't have a plan to deal with understaffing and inadequate care for veterans is incorrect, says a former doctor at the facility.

They did indeed have a plan, responds Sam Foote, a retired physician who blew the whistle on a number of facility shortcomings many months ago. Foote says that the plan was "to not spend a dime on fee-based care."

Complaints from Foote and others resulted in withering scrutiny being placed on the hospital and its urology clinic by state and national legislators and federal investigative agencies.

And, even following scathing condemnations and the firing of the facility ex-director, criticisms continue to pile up.

Here's one that appears in a federal report: Even after aberrational care at the facility was noted and a national scandal ensued, about 45 percent of patients with urinary-tract and related issues received tardy care -- and sometimes no care -- over the next two years. Reportedly, appointments for hundreds of veterans needing medical assistance were simply canceled without any notice.

Backlogs in the urology clinic became an overwhelming problem from 2013, when, as noted in an article discussing the appalling lack and quality of medical care administered to veterans, "the entire urology staff … quit or went on leave."

The adverse effects were immediately felt across a huge patient pool. The OIG report states that nearly 1,500 patients "experienced significant delays" in receiving care. Some died.

The inspector general says that a number of recommendations have been issued to facility administrators, and they seem to have gained traction. The report notes that "acceptable improvement plans" have been implemented.

No Comments

Leave a comment
Comment Information
  • Super Lawyers
  • State Bar Of Arizona
  • MCBA
  • Million Dollar Advocates Forum | Life Member | Million Dollar Advocates Forum | Multi-Million Dollar Advocates Forum | The Top Trial Lawyers in America | Multi-Million Dollar Advocates Forum
  • Martindale-Hubbell | Peer Review Rated | For Ethical Standards and Legal Ability | 2017
  • Listed In Best Lawyers | The World's Premier Guide
  • BBB | Accredited Business | A+
  • Ethical | Arizona
  • Best Lawyers Law Firm 2020 Personal Injury Medical Malpractice Arizona
Email us for a response

how can we help you?

Bold labels are required.

Contact Information

Submitting your information to us through this web form does not establish an attorney-client relationship. Information submitted through this web form is not confidential, not subject to attorney-client privilege, and will not preclude this law firm from representing a different client in the same legal matter. We do not represent you until you meet with us and sign a fee agreement. Please do not send us any confidential information about your case until we meet. Re jurisdictional limits and information is info only, does not constitute legal advice or create an attorney-client or attorney-prospective client relationship.


Privacy Policy

Office Building
Office Location:

361 East Coronado Road, Suite 101
Phoenix, AZ 85004

Toll Free: 888-691-0990
Phone: 602-730-7453
Phone: 602-271-9344
Fax: 602-252-2099
Phoenix Law Office Map